Loyalty Program Details

Thank you!

As a thank you to our customers, we now offer a Loyalty Points scheme.

Aquarium Loyalty Points are added to your account every time you make a purchase. Points can be saved, or redeemed on future purchase. The scheme is completely free.

How do I join the Loyalty Program?

Customers with store accounts are automatically enrolled. If you do not have a store account yet, join the Program today by creating your account. Once you create an account you will be rewarded with 10 Loyalty Points.

How do I earn reward points?

When an order is placed, the total amount (excluding shipping fees) of the order will be used to calculate the amount of points earned. These points are added to your account as pending points. All pending points are listed on your account and will stay there until approved and confirmed by The Aquarium. Once any pending points have been approved, they will be released and your account will be credited with the value of those points. You must login to your account in order to view the status of your points. During the checkout process you'll be able to pay for your order with your points balance. 

You earn 1 point for every £1.00 you spend on purchases in the store.

Currently, for every £1.00 spent at The Aquarium Lincoln you will earn 1 point. Each point is currently worth 3p. (Equivalent to a 3% saving) For example, spend £100 and you will earn 100 points, equivalent to £3.00.

Please note we reserve the right to alter the above rate at any time without prior notice. The current, correct rate will always be shown here.

Earning Points for a Product Review or Rating

If you wish to write a genuine Product Review we would like to thank you for doing so by rewarding your Points account with 3 points (currently £0.09 worth of points). Your Review must meet all of the following conditions: 

• The reviewed product must of been purchased from The Aquarium Lincoln
• Your Review must be an original one.
• Reviews must be focused and concise about the product under review.
• Reviews should not duplicate any content already published.
• Reviews should not be abusive, harassing, or threatening to another's personal safety.

You can also receive one point for rating a product providing it has been purchased from The Aquarium Lincoln 

How do I use my rewards?

First, you need to be signed in to your store account. If you have accrued enough reward points for a discount, the store will automatically calculate the discount for you upon checkout. You can adjust the maximum number of reward points you wish to spend on the order on the cart page.

We reserve the right to make changes to this policy at any time without prior notice or liability.